
Consulting Services
Original Manufacturer Service Policy
Channel Service Policy

Shanghai Horizon Networks Co., Ltd. has passed the ISO9001 quality certification system, the expert team of Horizon Networks is user-centered, Improve our service quality with 'efficient, professional and standard' service content

If you have any technical problems, please get professional technical support through the following ways. The expert team of Horizon Networks is user-centered,
Improve our service quality with
'efficient, professional and standard' service content
Service Content
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Technical service network covering the country
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7x24 hours of uninterrupted service
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Online support
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Technical seminar and post-sales inspection
Service Concept
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High Efficiency
Fully consider the use needs of customers and solve problems in the shortest time
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Proactive
Pay attention to the customer's feeling, actively understand the customer's situation, and provide the suggestions to the customer in time
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Multi-dimensions
Make full use of various technical means to provide a variety of services (telephone, email, wechat, etc.) to meet the service needs of different customers
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Professionalism
Use high-quality service personnel and standard service process to ensure the quality of every service